Don’t worry, our dedicated Account Managers are here to help. With over 5,000 products available, it can feel overwhelming but we’ll work closely with you to make the process simple and stress free, from initial quoting to ordering and follow up.

No problem! Our in house design studio can review your existing artwork, make adjustments where needed, and advise on what will work best within the available print area.

Absolutely. We work with a wide network of global suppliers and offer a fully bespoke service. Whether you’re after pantone matched notebooks to fully customised tote bags and caps, we can make it happen.

Depending on the product value, we’re happy to provide a sample, there may be a small delivery charge. For larger orders, we recommend investing in a pre production sample, which allows you to check design, colour, and quality before full production. The cost of this sample will be deducted from your final order.

Lead times vary depending on the product. Certain items can be produced in as little as 48 hours with our express service, while standard orders typically take 7–10 working days from final artwork approval

If you have a fixed deadline, we recommend upgrading to a same day or pre 10am delivery service to guarantee on time arrival.

Absolutely! We have a large warehouse and can store your products securely for you. To make managing your stock easier, we also offer a range of fulfilment options, including:

• Scheduled deliveries: Receive your items as needed, reducing the need for on site storage.

• Direct to customer fulfilment: We can ship directly to your clients, staff, or other recipients.

• Inventory management: Our team can track stock levels and advise when it’s time to reorder.

• Packaging options: From luxury gift wrap to fully bespoke and standard boxing, we offer a variety of packaging solutions to suit all budgets.

For first time orders, we kindly ask for payment in advance. You’ll receive an invoice with a secure payment link. Once your first order is complete, we’re happy to open an account for you with a 30 day payment term. To apply, please contact your Account Manager with your company name, address, and registration number.

Yes! We have a dedicated social media team. This is especially useful for event orders, they can attend your events and create professional promotional videos to feature on your website. We’re also happy to share your content across our social media platforms to help increase your reach and coverage.